FAQ

May I leave gratuity/tip on a credit card?

Gratuity is not allowed on credit cards, it must be in cash or Venmo. 

Do you take walk-in's?

Yes, on a limited availability basis. Thus, we highly recommend that you make an appointment since we are often fully booked.

Is there parking at/or near your salon?

Yes. There is limited metered street parking with a 2-hour limit and 3-hour limit. You can pay with coins, major credit cards, or using the ParkBoston App. Generally speaking, our clients are able to find parking.

How do you sterilize your tools?

We use a dry heat autoclave oven to sanitize and sterilize all of our implements such as nail clippers, cuticle cutters, cuticle pushers, and massage stones. Any equipment that cannot be used in the autoclave oven will be discarded after each use. We package our equipment in individual sterilization pouches.

Do you have a late, cancellation, or no-show policy?

INDIVIDUAL OR TWO (2) PEOPLE:
If you need to cancel or reschedule your appointment,  please do so at least five (5) hours prior to your appointment. If not, a cancellation fee will apply. Please see below for more details.

  • If you cancel or reschedule five (5) hours within your appointment, the cancellation fee will be 50% of your scheduled service(s).
  • If you do not cancel and/OR is a no-show* to your appointment, the cancellation fee will be 100% of your scheduled service(s).

GROUP OF THREE (3) OR MORE:
If you need to cancel or reschedule your appointment,  please do so at least 24 hours prior to your appointment. If not, a cancellation fee will apply. Please see below for more details.

  • If you cancel or reschedule 24 hours within your appointment, the cancellation fee will be 50% of your scheduled service(s).
  • If you do not cancel and/OR is a no-show* to your appointment, the cancellation fee will be 100% of your scheduled service(s).

*We will consider your appointment as a no-show at 15 minutes or later from your original scheduled appointment.

Do you offer acrylic nail extension?

No. We don’t offer acrylic nail extension. However, we do offer a dipping powder  and Gel-X extensions. 

Do you offer nail art?

We have specialists within our team who can offer a range of designs to your preference. Our price range will depend on the specific design and complexity. Generally speaking, it starts at $10 per nail and up or starting $40 for all 10 nails. If you are interested in nail art, please call us directly to make an appointment. We do not accept nail art appointments online.